Changes in Atlassian service accounts#2725
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I guess at the time this line was added, "service" accounts must have included interactive login. Now the thing that Atlassian calls "service accounts" does not allow interactive login, so they can't actually be used with our Jira integration at the moment; the best option is just an account that isn't associated with a specific person.
komal-dhull
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Jul 20, 2026
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khorne3
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Jul 21, 2026
khorne3
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Jul 21, 2026
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I guess at the time this line was added, "service" accounts must have included interactive login. Now the thing that Atlassian calls "service accounts" does not allow interactive login, so they can't actually be used with our Jira integration at the moment; the best option is just an account that isn't associated with a specific person.
Please ensure:
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