You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Adding element without choosing an itemtype should not be allowed. Some checks have to be added.
To fix your problem quickly, you can remove items from DB using this SQL command. It should not have side effects: DELETE FROM `glpi_plugin_order_orders_items` WHERE `plugin_order_orders_id` = 9 AND `itemtype` = '';.
had an related error. A missing reference was the issue. Someone purged a product reference and an old order could not be viewed anymore. Tab "Order item" -> error, tab "Item delivered" -> error and tab "associated items" -> affected items were not listed.
Reproduction: Delete a reference or change the plugin_order_references_id into a non-existing one (for testing).
There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.
If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue.
If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.
Activity
cedric-anne commentedon Jul 26, 2018
Hi,
Adding element without choosing an itemtype should not be allowed. Some checks have to be added.
To fix your problem quickly, you can remove items from DB using this SQL command. It should not have side effects:
DELETE FROM `glpi_plugin_order_orders_items` WHERE `plugin_order_orders_id` = 9 AND `itemtype` = '';.Regards
Phorms commentedon Nov 12, 2018
Hi,
had an related error. A missing reference was the issue. Someone purged a product reference and an old order could not be viewed anymore. Tab "Order item" -> error, tab "Item delivered" -> error and tab "associated items" -> affected items were not listed.
Reproduction: Delete a reference or change the plugin_order_references_id into a non-existing one (for testing).
GLPI: 9.3.1
Order: 2.1.1
More checks would be nice.
Regards
stonebuzz commentedon Nov 27, 2025
There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.
If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue.
If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.
You may also consider taking a subscription to get professionnal support or contact GLPI editor team directly.