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Reopen orders? #163
Description
Activity
My colleague had the same problem, and we had to manually edit the database to replace the value of field
plugin_order_orderstates_idin tableglpi_plugin_order_ordersfrom4to1:-- Modify `id` value to match your order's ID! UPDATE `glpi`.`glpi_plugin_order_orders` SET `plugin_order_orderstates_id`='1' WHERE `id`='43';
Yes, having an option to force reopening the order would be an improvement.
This issue has been closed as we only track bugs here.
You can open a topic to discuss with community about this enhancement on suggestion website.
You can also contact GLPI editor team directly if you are willing to sponsor this feature.
Hello,
How can we reopen our orders after we changed order status to example paid or delivered?
My colleague complained he can't change it back, because he made an error.
I told him my suggestion to keep the orders open as drafts.
Please allow us to reopen our orders.