Principal Product Manager, and AI builder at Intuit. Currently building autonomous tax savings agents at Intuit and multiplayer AI open source projects.
Creator · PM-operating-OS
An operating system for PMs running on Cursor and Claude Code. Supplies the model with persistent product context so sessions do not start cold.
AGENTS.md— persistent persona, learned user preferences, workspace factsskills/— 18+ on-demand PM capabilities: PRD authoring, experiment design, launch readiness, decision logging, exec communicationknowledge/products/<product>/— dossier pattern: brief, roadmap, metrics, experiments, releases.cursor/mcp.json— MCP server integrations (Figma, Google Drive, Jira)- Continual-learning loop that extracts corrections from conversation transcripts and rewrites the agent persona
- Semantic recall over the knowledge base for retrieval across historical decisions
One agent exposed on three surfaces, resolving against a single workspace and a single memory.
- Engine —
packages/engine, one adapter over the Cursor CLI:runAgent() → cursor-agent -p … --model <any> --workspace <repo> - Model-agnostic — model selected by environment variable; no per-provider integration path
- Surfaces — Slack bot (
@Pip), floating desktop task widget, page-aware Chrome extension - Memory — local
memory/directory shared across surfaces; optionally mounts PM OS as a git submodule to load skills and domain knowledge viaAGENTS.md
Co-contributor · Apr 2026 · voice-agents-hack
Built at the Y Combinator Voice Agents hackathon (Cactus × Google DeepMind). A redaction policy agent for a Gemma 4 voice agent running on-device: classifies each utterance and routes it local-only or masked-send, holding PHI on the device to support HIPAA-sensitive workflows. Hybrid edge/cloud routing with cloud fallback for complex turns.
Daily hill-climbing loop over product-detail-page copy on live stores: observe → score → guard → decide → climb → filter → publish. An LLM proposes variants, measurement selects winners, and a champion floor, canary rollout, and kill switch bound the downside. Shopify app on Remix and Prisma, with a web pixel extension for event capture and a theme app extension for delivery.
| System | Org | Technique | Result |
|---|---|---|---|
| Year-end close and books-to-tax automation | Intuit | Long-horizon LLM agents with human-in-the-loop; offline evaluation against historical filings | Tax prep time reduced 99.6% (5 days → 30 min) |
| Tax Savings agent | Intuit | Agent-first, always-on SMB tax planning | Unlocked $5B+ TAM |
| Expert matchmaking service | QuickBooks Live | Contextual-bandit policy over expert–customer pairing | +10 pts NPS, +1pp 90-day retention |
| NLP extraction and classification | DRAUP | Human-in-loop labeling workflows and model evals | +50% model accuracy, +30% deployment efficiency |
- Building Your Team's Context Graph — delivered at SAP, published as an interactive deck.
Full archive: medium.com/@tiwari.hardik36
PM OS series — context systems for AI-assisted product work
- PM OS: Giving AI the Context Product Teams Already Have · Mar 2026
- Building a Self-Updating Knowledge Base for your PM OS · Apr 2026 · Design Bootcamp
Selected essays
- Copilots in Modern SaaS: Simplifying User Journeys with AI · Jun 2024
- Shopify and embedded fintech stack · Sep 2020 · Fintech Kellogg
- The technology decade that went by · Dec 2019
- Memo on Snapchat Spectacles · Nov 2019