diff --git a/accounts-billing/post-paid-billing b/accounts-billing/post-paid-billing new file mode 100644 index 00000000..37b5a3a8 --- /dev/null +++ b/accounts-billing/post-paid-billing @@ -0,0 +1,74 @@ +--- +title: "Post-paid billing" +sidebarTitle: "Post-paid billing" +description: "Understand how enterprise post-paid billing works on Runpod." +--- + +Post-paid billing is Runpod's enterprise billing model. Instead of maintaining a prepaid credit balance, your usage is metered throughout the month and invoiced in arrears under a signed contract at your contracted rates. + + + Post-paid billing is available to enterprise customers only. To convert your account or discuss enterprise pricing, contact your Runpod account representative. + + +## How it works + +1. Your resource usage is metered continuously via Runpod's billing system. +2. At the end of each billing period, an invoice is generated at your contracted rates. +3. Your account manager sends the invoice to your accounts payable team — invoices are not visible in the Runpod console. +4. Payment is handled externally per your contract terms. + +## What changes in the console + +Post-paid accounts have a different console experience from prepaid accounts: + +| | Prepaid | Post-paid | +|---|---|---| +| **Account → Billing** | Visible — shows balance, transactions, payment methods | Hidden entirely | +| **Balance** | Positive credit balance | Shows $0.00 | +| **Payment methods** | Add/remove credit cards | Not available | +| **Credit codes** | Can redeem | Not available | +| **Autopay** | Available | Disabled | +| **Savings plans** | Visible | Hidden | +| **Cost Center** | Available | Primary billing surface | + +### Balance showing $0.00 + +Post-paid accounts start at $0.00 and may go negative between invoice cycles. A negative balance is expected — it reflects unbilled usage that will appear on your next invoice. It does not indicate an error or trigger any service interruption. + +Post-paid accounts can run indefinitely with a negative balance. There are no low-balance warnings, no automatic suspensions, and no service interruptions triggered by balance alone. + +## What gets billed + +Post-paid billing covers **Secure Cloud resources only**. Community Cloud usage is excluded from enterprise invoices. + +| Resource | Billing dimension | +|---|---| +| **GPU Pods** | 18 GPU types individually priced; billed while running and idle | +| **Serverless** | 10 memory tiers; active workers and flex workers are separate line items | +| **Instant Clusters** | 5 GPU types | +| **Storage** | Volume, container disk, network volume under 1 TB, network volume over 1 TB | +| **CPU Pods** | Billed while running and idle | + +## Contract types + +Enterprise customers are billed at contracted rates, not retail prices. Three contract structures are available: + +**Standard savings plan** — Fixed duration and terms with a discounted rate applied automatically across your usage. + +**Custom savings plan** — Sales-configured commitment, duration, and discount negotiated per customer. + +**Reserved + burst** — A fixed GPU count at a negotiated rate, with burst capacity available on top when needed. + +Contact your account representative to discuss which contract structure fits your workload. + +## Cost centers + +Cost Center is the primary billing surface for post-paid accounts. Use cost center labels to attribute spend across teams, projects, or departments and view usage breakdowns in Billing Explorer. + +All org members can view their own usage in Billing Explorer. Org admins can view usage for any individual member. + +See [Cost centers](/accounts-billing/cost-centers) for setup instructions. + +## Invoicing + +Invoices are managed by your Runpod account manager and sent to your accounts payable team externally — they are not accessible inside the Runpod console. For invoice questions, billing disputes, or changes to your contract, contact your account representative directly. diff --git a/docs.json b/docs.json index a70e9368..83f9800e 100644 --- a/docs.json +++ b/docs.json @@ -260,6 +260,7 @@ "accounts-billing/cost-centers", "accounts-billing/referrals", "accounts-billing/manage-payment-cards" + "accounts-billing/post-paid-billing" ] }, {