tracking status always returns 'denied' [iOS 14.4]

[doug-sheridan]

I'm running iOS 14.4 on an iPhone 12 Pro Max and for some reason when I try to request the tracking transparency permission using this library I always get 'denied' back and there is no dialog alert that appears that requests the permission.

I've toggled on and off the Tracking permission in the iOS settings multiple times and uninstalled and re-installed my app several times with no luck. My app doesn't even appear in the list of apps that require tracking. I'm pretty stuck right now, but it seems like a lot of other people are having the same issue maybe?

[mrousavy]

Hi @dsherida!

Have you checked out this stackoverflow question yet? Maybe this setting is off on your device?

[andresordonezfm]

It is an issue on IOS 14.4.2.

Apple fixed this issue in 14.5.1 version. (Check it in the Release Notes link)

"14.5.1 .- This update fixes an issue with App Tracking Transparency where some users who previously disabled Allow Apps to Request to Track in Settings may not receive prompts from apps after re-enabling it. This update also provides important security updates and is recommended for all users."

Apple forums:
https://developer.apple.com/forums/thread/677152
https://developer.apple.com/forums/thread/669490

IOS 14 Release Notes:
https://support.apple.com/en-us/HT211808

I hope it helps

[alexomon018]

Hi @dsherida!

Have you checked out this stackoverflow question yet? Maybe this setting is off on your device?

Thanks for this!