Not possible to request Tracking Transparency in iOS 15

[ErickMaeda]

Hello,

I've tested in iOS 15 as it was officially released in 2021/09/20

However when calling method from iOS 15 requestTrackingPermission() I receive not-determined.

The same code executed in iOS 14 is working properly.

Do you have any idea why it's not requesting?

Thanks

import React, { useEffect } from 'react';
import { View } from 'react-native'
import {  requestTrackingPermission } from 'react-native-tracking-transparency';

const requestPermission = async () => {
    const trackingStatus = await requestTrackingPermission();
    alert(`trackingStatus ${trackingStatus}`);
}

const App = () => {
   useEffect(() => {
      requestPermission();
   }, []); 
   return <View />;
};

export default App;

[josebrc]

i don't know why doesn't work on iOS 15 , but i changed the requestTrackingPermission call on onPress event in my login button and works fine again.

[ErickMaeda]

i don't know why doesn't work on iOS 15 , but i changed the requestTrackingPermission call on onPress event in my login button and works fine again.

It's weird. But it's working as you said, maybe we cannot ask for tracking transparency on app startup anymore?

[josebrc]

i don't know why doesn't work on iOS 15 , but i changed the requestTrackingPermission call on onPress event in my login button and works fine again.

It's weird. But it's working as you said, maybe we cannot ask for tracking transparency on app startup anymore?

i don'd know, but another way is using a time out function.

setTimeout(async () => {
      if(Platform.OS=='ios'){
        const trackingStatus = await getTrackingStatus();
        if(trackingStatus === 'not-determined'){
          try {
            await requestTrackingPermission();
          } catch (e) {
            Alert.alert('Error', e?.toString?.() ?? e);
          }
        }
  
      }
    }, 1000);

[antoinewg]

Interested to see why the ATT pop up doesn't show anymore with iOS 15.
The fix with setTimeout doesn't work for me, but upon an action of the user, like onPress the pop up does show ✅.
Thanks for the suggestion

[danielmark0116]

In one of our apps, I discovered that the ATT prompt is triggered even when the app is in inactive state, that means when you e.g. prompt a user with push notifications consent at the same time as with the ATT at startup time, it will be skipped. It was not happening on iOS 14 though 🤷🏽‍♂️

What I did in the end, was listening for the app state changes: whenever the app goes from inactive to active and has the ATT permission not defined, it would trigger the prompt. Seems to work

As it turns out, you can also do it later e.g. upon clicking on the login button as well

[musti-91]

For me in iOS 15 the pop up shows, but any user choice will freeze the app. this lead to close the app and open it again.

[liho00]

Having this issue

[ErickMaeda]

Sometimes the iOS user can disable the request from all apps. So you cannot display the request when this option is enabled (Idk if it's enabled by default or not)

[leonardocroda]

I was having the same issue, this is caused because in iOS 15 we can only raise the pop up when the app is in active state. To solve this, I added a listener for the AppState change, which can be imported from react-native itself and I just run the function to raise the pop up when the AppState is equal to active.

useEffect(() => {
    const listener = AppState.addEventListener('change', status => {
      if (status === 'active') {
        (async () => {
          const trackingStatus = await getTrackingStatus();
          if (trackingStatus === 'not-determined') {
            requestTrackingPermission();
          }
        })();
      }
    });

    return () => {
      listener && listener.remove();
    };
  }, []);

[simoneantonicchio]

@leonardocroda your work around works, thank you.

[fernandopascoalbr]

May be can trying to change condition @available(iOS 14, *)) to @available(iOS 14, iOS 15, *).

I'm trying it now.

[zoom2009]

i don't know why doesn't work on iOS 15 , but i changed the requestTrackingPermission call on onPress event in my login button and works fine again.

It's weird. But it's working as you said, maybe we cannot ask for tracking transparency on app startup anymore?

i don'd know, but another way is using a time out function.

setTimeout(async () => {
      if(Platform.OS=='ios'){
        const trackingStatus = await getTrackingStatus();
        if(trackingStatus === 'not-determined'){
          try {
            await requestTrackingPermission();
          } catch (e) {
            Alert.alert('Error', e?.toString?.() ?? e);
          }
        }
  
      }
    }, 1000);

It's work but why ? =.="

[a-eid]

@fpgce how'd it go ?

[hubciorz]

I can confirm that an additional setTimeout is needed. Without it, our app got rejected.

[jongha]

I had the same issue. It was solved by updating the OS to Monterey, execute xcode (click the install menu that appears after running), and then rebuilding.