diff --git a/agentplatform/_genai/_evals_visualization.py b/agentplatform/_genai/_evals_visualization.py
index c529b6f14e..80f6536e2d 100644
--- a/agentplatform/_genai/_evals_visualization.py
+++ b/agentplatform/_genai/_evals_visualization.py
@@ -1155,7 +1155,7 @@ def get_comparison_html(eval_result_json: str) -> str:
                     winRateText = m.win_rates.map((rate, i) => `<b>${{candidateNames ? candidateNames[i] : `Candidate #${{i+1}}`}}</b> wins: <b>${{(rate * 100).toFixed(1)}}%</b>`).join('<br>');
                     if (m.tie_rate !== undefined) {{ winRateText += `<br>Ties: <b>${{(m.tie_rate * 100).toFixed(1)}}%</b>`; }}
                 }}
-                table += `<tr><td>${{m.metric_name}}</td><td>${{m.mean_score.toFixed(4)}}</td><td>${{m.stdev_score.toFixed(4)}}</td><td>${{winRateText}}</td></tr>`;
+                table += `<tr><td>${{m.metric_name}}</td><td>${{m.mean_score != null ? m.mean_score.toFixed(4) : 'N/A'}}</td><td>${{m.stdev_score != null ? m.stdev_score.toFixed(4) : 'N/A'}}</td><td>${{winRateText}}</td></tr>`;
             }});
             container.innerHTML = table + '</tbody></table>';
         }}
diff --git a/tests/unit/agentplatform/genai/test_evals.py b/tests/unit/agentplatform/genai/test_evals.py
index b10b594bed..6feb9aba93 100644
--- a/tests/unit/agentplatform/genai/test_evals.py
+++ b/tests/unit/agentplatform/genai/test_evals.py
@@ -822,6 +822,16 @@ def test_get_comparison_html(self):
         assert payload_b64 in html
         assert "DOMPurify" in html
 
+    def test_get_comparison_html_shows_na_for_missing_summary_scores(self):
+        from vertexai._genai import (
+            _evals_visualization as vertexai_evals_visualization,
+        )
+
+        for viz in (_evals_visualization, vertexai_evals_visualization):
+            html = viz.get_comparison_html("{}")
+            assert "m.mean_score != null ? m.mean_score.toFixed(4) : 'N/A'" in html
+            assert "m.stdev_score != null ? m.stdev_score.toFixed(4) : 'N/A'" in html
+
     def test_get_inference_html(self):
         """Tests that get_inference_html generates valid HTML with data."""
         from agentplatform._genai import _evals_visualization
diff --git a/vertexai/_genai/_evals_visualization.py b/vertexai/_genai/_evals_visualization.py
index 45b50b6ebc..bedc57bb6c 100644
--- a/vertexai/_genai/_evals_visualization.py
+++ b/vertexai/_genai/_evals_visualization.py
@@ -1111,7 +1111,7 @@ def get_comparison_html(eval_result_json: str) -> str:
                     winRateText = m.win_rates.map((rate, i) => `<b>${{candidateNames ? candidateNames[i] : `Candidate #${{i+1}}`}}</b> wins: <b>${{(rate * 100).toFixed(1)}}%</b>`).join('<br>');
                     if (m.tie_rate !== undefined) {{ winRateText += `<br>Ties: <b>${{(m.tie_rate * 100).toFixed(1)}}%</b>`; }}
                 }}
-                table += `<tr><td>${{m.metric_name}}</td><td>${{m.mean_score.toFixed(4)}}</td><td>${{m.stdev_score.toFixed(4)}}</td><td>${{winRateText}}</td></tr>`;
+                table += `<tr><td>${{m.metric_name}}</td><td>${{m.mean_score != null ? m.mean_score.toFixed(4) : 'N/A'}}</td><td>${{m.stdev_score != null ? m.stdev_score.toFixed(4) : 'N/A'}}</td><td>${{winRateText}}</td></tr>`;
             }});
             container.innerHTML = table + '</tbody></table>';
         }}