diff --git a/fern/docs.yml b/fern/docs.yml index 162641a96..ef815129a 100644 --- a/fern/docs.yml +++ b/fern/docs.yml @@ -868,6 +868,8 @@ navigation: contents: - page: Data flow path: security-and-privacy/data-flow.mdx + - page: EU region and data residency + path: security-and-privacy/eu-region.mdx - page: API keys path: security-and-privacy/api-keys.mdx - page: Single Sign-On (SSO) diff --git a/fern/security-and-privacy/eu-region.mdx b/fern/security-and-privacy/eu-region.mdx new file mode 100644 index 000000000..5cd3d840d --- /dev/null +++ b/fern/security-and-privacy/eu-region.mdx @@ -0,0 +1,45 @@ +--- +title: EU region and data residency +subtitle: Build and run your voice agents in Vapi's EU region. +description: "Build in Vapi's EU region: the EU dashboard, API, and SIP endpoints, the outbound IP addresses to allowlist, and keeping your organization in-region." +slug: security-and-privacy/eu-region +--- + +Vapi's EU region lets you build and run voice agents hosted in the European Union. If your organization is in the EU region, use the EU endpoints below for everything: the dashboard, API calls, and SIP. + +## EU region endpoints + +Each Vapi organization belongs to a single region, and every resource (assistants, tools, phone numbers, SIP trunk credentials) lives with it. Use the endpoints that match your organization's region. + +| | United States | European Union | +| --- | --- | --- | +| Dashboard | `dashboard.vapi.ai` | `dashboard.eu.vapi.ai` | +| API base URL | `https://api.vapi.ai` | `https://api.eu.vapi.ai` | +| SIP host | `sip.vapi.ai` | `sip.eu.vapi.ai` | + +## Build in the EU region + +If your organization is in the EU region, keep every request and resource on the EU endpoints: + +- Make API calls to `https://api.eu.vapi.ai` using a key from your EU dashboard. +- Create SIP phone numbers and trunks with a `sipUri` on `sip.eu.vapi.ai`. +- For SIP firewall allowlisting, use the EU addresses in the [SIP networking reference](/advanced/sip/sip-networking). + +Each region is a separate, isolated environment, so keep your API key, endpoints, and SIP host all in the same region. + +## EU outbound IP addresses + +Vapi's outbound HTTP requests from the EU region (webhooks, tool calls, and other requests to your server) originate from a fixed set of EU addresses. Allowlist these if your server restricts inbound traffic by IP: + +- `3.74.75.238/32` +- `3.77.231.137/32` +- `3.120.216.209/32` +- `3.127.10.26/32` +- `63.182.246.187/32` +- `63.184.196.2/32` + +## Related + +- [SIP networking and firewall configuration](/advanced/sip/sip-networking): EU SIP hosts and allowlist addresses +- [Data flow](/security-and-privacy/data-flow): what data Vapi processes and stores, and where +- [GDPR compliance](/security-and-privacy/GDPR): legal bases, data subject rights, and data transfers diff --git a/fern/snippets/faq-snippet.mdx b/fern/snippets/faq-snippet.mdx index 6c28b30fc..0d9b71308 100644 --- a/fern/snippets/faq-snippet.mdx +++ b/fern/snippets/faq-snippet.mdx @@ -98,7 +98,7 @@ Yes, Vapi is a API-first platform. This means can bake it in your product withou -Yes, we support on-premise deployments for large Enterprises. +No, Vapi does not support on-premise deployments.